Returns and Warranty
SHOOT THEM. 45 DAYS.
Put them on an arrow and shoot them into a target. See how they fly off your setup. Tune with them.
If they are not what you wanted, send them back inside 45 days and we will refund you. Shot into foam is fine. Out of the package is fine. We regrind them and they go hunt with somebody else.
Most companies ask you to decide whether you like a broadhead without ever shooting one. That has never made any sense to us.
One line on this. Once a head has been in an animal, it is yours. You got what you paid for at that point. This is here so you can practice with them, not so you can hunt a season on our dime.
How it works
- Reach out through our contact form with your order number. That is the whole first step. We respond within 48 hours.
- Once we reply, we will send you a return label. You do not pay shipping on a satisfaction return.
- Send them back to the address below.
- Refund goes out within 2 business days of us receiving them. Your bank takes up to 10 business days after that.
Exchanges work the same way. If you want a different grain weight or a different model, say so in the first message and we will swap it.
Send returns and exchanges to:
Annihilator Broadheads
335 S Edgewood Ln, Ste 130
Eagle, Idaho 83616
Please contact us before shipping anything back so we know it is coming.
Before you send them back, one ask
If they are not flying right, contact us first.
Nine times out of ten it is tuning, not the head. Usually a walk back tune sorts it, and sometimes it is spine. We have done this a few thousand times and we would rather spend fifteen minutes fixing your setup than take your money back.
If we cannot fix it, the 45 days is still there and nothing changes.
Past 45 days?
Ask anyway.
We would rather hear from you than have you stuck with something you do not use. We cannot promise a refund outside the window, but we have never been much good at saying no.
What we do not cover
- Heads that have been in an animal. See above.
- Heads bought from a retailer other than us. Take those back to where you bought them, that is their policy, not ours.
LIFETIME WARRANTY
Every Annihilator broadhead, including Katana, Single Bevel and Double Bevel, is covered for life against manufacturing defects.
What that means. If a head chips, breaks or cracks under normal shooting or hunting conditions, we replace it. That includes porosity and hardness defects anywhere on the head: tip, edges, shank or base.
Normal dulling is not a defect, and it is not a problem either. These are fully resharpenable. Put an edge back on it and shoot it again. That is the point of one piece steel.
Deliberate abuse is not covered. Shooting into concrete or steel, taking a grinder to it, that kind of thing.
To make a claim. Send us your order number and a few photos of the issue through the contact form. A team member will reply within 2 business days. We will usually just replace it. Sometimes we will ask for the head back so we can see what happened, because that is how we make the next one better. Approved replacements ship free.
We review every claim ourselves, and we are not looking for reasons to turn one down. We do reserve the right to decline a claim where a head has clearly been misused.
Send warranty returns to:
Annihilator Broadheads
335 S Edgewood Ln, Ste 130
Eagle, Idaho 83616
