If your Annihilator Broadheads or are not what you were looking for, send them back. We want you to shop with confidence and know that we've got your back if things aren't ideal.
Please read the following Return Policy carefully:
In order to return or exchange a product, it must be unused, clean,and must still have the original packaging.
Items may be exchanged or returned for a refund within 30 days of the original purchase date. Items must be sent back to the Annihilator Fulfillment address below and post-marked within 30 days of purchase. We DO NOT provide prepaid shipping labels for returns or exchanges, unless the item has a default, issue of some kind or requires a warranty claim.The customer is expected to pay the full cost of shipping items back for exchanges or returns. Items purchased on sale, during promotional periods or at a discounted rate cannot be returned for a refund. Valid proof of purchase is required for authorization of all returns and exchanges.
If you want to make a return or exchange reach out to us directly through ourContact Usform before returning your product. We handle each situation delicately and want to make sure you have the best customer experience possible. A member of our staff will respond within 48 hours of any return or exchange request. In some cases our staff may ask for additional information. Responding in a timely manner will help us to process your refund or exchange promptly. Once reviewed and approved via email, you will be required to send back the items. We will process the refund or issue a replacement within 2 business days of receiving the items at the below return address. Please be aware that it takes up to 10 business days from the date a refund is issued before funds are returned into your bank account.
Send returns and exchanges back to:
Annihilator Broadheads Fulfillment 11891 S 18th E Mountain Home, ID 83647
The Annihilator was designed as a one piece solid cut on contact head with no blades vents or cut outs. The overall broadhead is short with a blade angle pitched at 30 degrees tapered out to a .040" wall thickness making the head itself EXTREMELY durable and customers should expect to be able to shoot Annihilators over and over.
However, it is possible manufacturing flaws or blemishes may exist that cannot be identified during inspection before broadheads are sent out.
We want our customers to have full assurance and confidence with the purchase of Annihilators so we offer a limited lifetime warranty against any defects in craftsmanship / manufacturing for all broadheads that come out of our factory.
This lifetime warranty is limited to the following:
Porosity and / or hardness outside our acceptable tolerances in the investment cast broadhead where pitting and / or brittleness may cause any part of the broadhead to chip, break, or crack under “normal” conditions.
Details and Instructions for filing a Warranty Claim:
“Normal” is defined as shooting the broadhead into an animal or intended manufacturer’s target designated for the repeated use of shooting of arrows out of bows and or crossbows wherein the head comes into contact with any part of an animal or only the structural part of the intended target, wherein such target does not manifest foreign material in the target itself.
All areas of the broadhead including the tip, forward attack and rear attack edges, post / threaded area of the shank up to and the shoulder,andarea touching the bottom bell base of the head itself are all covered under the limited lifetime warranty if indicating a porosity or hardness defect revealed through “normal” shooting conditions.
Breakage or significant chipping of the head or blade edge from the described issue must have the expected appearance of a porosity or hardness issue under the “normal” shooting conditions. Any evidence of damage caused by what appears to be abuse will not likely be accepted for replacement under a warranty claim. Examples of abuse include the appearance of any part of the broadhead that is bent, gouged, deformed, or blunted. Such damage would require significant abuse to have taken place with our broadheads being shot out of a bow or crossbow.
To file a warranty claim, reach out using our Contact Us form and submit to us a description of the issue and your order number or the location of where the broadheads were purchased. A team member will reply within 2 business days requesting photos of the issue. All warranty claims will be reviewed and accepted at the sole discretion of the Annihilator staff member. If a determination is made to accept the warranty, a replacement will be sent out at no cost to the customer including shipping expense.
If you have any questions or concerns about our Refund, Exchange or Warranty Policies, please reach out via ourContact Usform and allow up to 48 hours for a response on weekdays.
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